Grow your business on WhatsApp
Personalize communication and sell more with the WhatsApp Business API platform that automates marketing, sales, service and support.
Features
Multi-Agent Support
With SaaS22, I've got great new contacts to explore opportunities for business.
Broadcast Messaging
Reach your audience with targeted messages and promotions.
Chatbot Automation
Automate responses, handle common inquiries, and free up your team for more complex tasks.
CRM Integrations
Seamlessly integrate with your existing CRM to streamline workflows and personalize customer interactions.
Analytics and Reporting
Gain valuable insights into your customer conversations and track key performance metrics.
Template Messaging
Create and save message templates to ensure consistent and efficient communication.
Contact Management
Organize and manage your contacts effectively.
Use Cases across industries
E-commerce
Order confirmations, shipping updates, and customer support.
Retail
Promotional offers, loyalty programs, and in-store support.
Healthcare
Appointment reminders, prescription refills, and patient communication.
Travel & Hospitality
Booking confirmations, travel updates, and guest support.
Fuel Retail
Real-time price updates, loyalty notifications, and 24/7 support.
How Aral AG Transformed 2400+ Fuel Stationswith Wati
Aral AG (estd. 1924) is Germany’s #1 fuel retailer with2400+ fuel stations across the country.
Use Cases across industries
Real-Time Fuel Price Updates
Aral uses automated WhatsApp broadcasts to keep customers informed about the latest fuel prices.
Loyalty Program Integration
Customers now receive personalized loyalty program notifications, reward updates, and exclusive offers via WhatsApp.
24/7 Customer Support
Aral now provides instant support for inquiries, feedback, and issue resolution all via a simple WhatsApp interface.
Promotional Offers
Increased revenue potential of every fuel station by promoting in-store deals, car wash services, and other ancillary offerings.
Location-Based Services
Customers can now get driving directions to their nearest Aral and even receive location-based promotions and offers.
Feedback and Surveys
Closing the loop with customers by collecting valuable customer feedback through interactive WhatsApp surveys.
Payment and Transaction Notifications
Sending instant notifications for fuel purchases and loyalty point transactions.
How Gojek Manages Communication at Scale with Wati
Established in 2009, Gojek is a Jakarta-based on-demand multi-service platform and digital payment technology group providing 20+ services that touch millions of lives across Asia.
Here’s how Gojek manages communication at scale
Driver and Merchant Coordination
Instant order notifications, delivery status updates, and direct communication channels.
Customer Support at Scale
Automated responses to common inquiries, real-time issue resolution, and personalized assistance.
Transactional Notifications
Secure and reliable delivery of payment confirmations, order receipts, and account updates.
Targeted PromotionalMessaging
Relevant offers and updates to specific, targeted user segments.
Real time ride information
Real time ride notifications to ride hailers about the ride, and driver information.
Ready to Make the Switch?
We Make it Easy
Wati empowers businesses to harness the power of WhatsApp, transforming customer interactions and driving growth. Whether you're a small business or a large enterprise, our platform provides the tools you need to streamline operations, enhance customer satisfaction, and stay ahead of the competition.
Hear From Wati.io Customers
"Regalos en el Camino Terpel was historic. We were able to capitalise on the large WhatsApp penetration (more than 90% in Colombia) as a fast participation channel in which in less than 2 minutes people were able to register and send their purchase invoices to participate using OCR and Al to capture and analyze all data that we collected in real-time. WhatsApp gave us between 50% and 70% effectiveness in communications versus a maximum of 5% for email and 3% for SMS."
Jamie Chaves
Founder & CEO, NODO
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