At SaaS22, safeguarding our customers' data remains our foremost priority.
Our enterprise retail analytics platform is designed with meticulous security measures, ensuring that your sensitive information remains secure and confidential, and adheres to compliance standards.
Through strong encryption, secured AWS infrastructure, secure development protocols, and comprehensive privacy measures, we uphold a security-centric ethos to establish and preserve your confidence.
At SaaS22 we believe trust is earned through transparency, accountability, and a demonstrated commitment to improvement.
We respect and protect the confidentiality of your data, only using it as needed to deliver our services to you.
We establish extensive security measures throughout our infrastructure and applications to effectively detect, prevent, and address potential threats.
All customer data is secured through encryption both during transmission and at rest.
We continuously monitor our systems and regularly update our practices to stay ahead of emerging security risks.
SaaS22 maintains a high level of transparency in its information processing and customer data security.
We share our security practices and communicate effectively with our customers and partners to build trust and cultivate strong partnerships.
SaaS22 is committed to ensuring its operations are in compliance with relevant regulatory requirements and industry-leading practices. We continuously assess our internal controls, security processes, and governance frameworks to ensure compliance with enterprise customer expectations and an evolving landscape of legal requirements.
We handle customer data with the highest level of diligence. Secure internal access controls ensure that only those with authorization and a valid business requirement can access your information. All employees at SaaS22 undergo security training to ensure they manage data with the utmost responsibility. We ensure that each customer's data is logically isolated within our systems, effectively blocking any unauthorized access between accounts.
Access to customer data is controlled by Attribute-Based Access Control (ABAC), which means only people with the right permissions can see the data, based on certain factors like their job role, department, work environment, and situation. This fine-grained control model enables us to enforce the principle of least privilege dynamically and at scale.
All data transmitted through the SaaS22 platform is secured in transit with encryption using TLS (Transport Layer Security) TLS 1.3.
Your data is safeguarded during its transit between your devices and our servers. Our databases and storage ensure that data at rest is secured with 256-bit AES encryption.
Encryption keys are managed through Key Management Service (KMS), ensuring their protection and regular rotation. These measures ensure that your data stays secure and confidential, regardless of whether it is in transit or at rest.
SaaS22’s services are delivered by Amazon Web Services (AWS), enabling us to offer data hosting in multiple regions to meet data residency requirements. Customer data is stored in highly secure, state-of-the-art AWS data centers that comply with international standards for security and reliability.
In addition, we perform regular, automated backups of critical data. Backups are encrypted and stored securely, and we routinely test our backup restoration process to ensure we can effectively recover data within the defined MTR in the event of an incident.
Our use of multiple availability zones provides resilience, so even if one data center experiences an issue, your data remains safe and accessible from another zone.
Our platform runs on AWS, leveraging its, infrastructure and physical data center security. We harden all servers and use minimal-access architecture – services run in isolated Virtual Private Clouds (VPCs) with strict network segmentation.
Firewalls and AWS security groups are configured to allow only necessary traffic, reducing our attack surface. We employ continuous network monitoring and intrusion detection systems to alert on any suspicious activity or unauthorized access attempts. AWS’s infrastructure provides built-in DDoS protection and network resilience, which we augment with our own safeguards to maintain high availability.
Administrative access to our production systems is strictly limited to a small number of trained engineers, requires multi-factor authentication (MFA), and is logged and audited.
Security is embedded into every phase of our Software Development Life Cycle (SDLC) and Continuous Integration/Continuous Deployment (CI/CD) pipelines.
Our developers are trained in secure coding practices and follow industry-recognized frameworks such as the OWASP Top 10 to prevent common vulnerabilities.Every code change is subject to peer review and passes through automated security checks—including static code analysis, dependency vulnerability scanning, and unit/integration testing—before being merged and deployed.
Our CI/CD processes enforce security gates, ensuring that insecure code cannot reach production.We also perform regular dynamic application scans to identify potential weaknesses in the live environment. In addition, SaaS22 engages independent third-party experts to conduct periodic penetration testing. All findings are triaged and remediated as part of our continuous security improvement efforts.
By integrating security into our tooling, workflows, and culture, we ensure that SaaS22 is secure by design and resilient in production.
SaaS22 follows a structured incident response framework tailored to our specific risk profile and operational priorities. While grounded in industry standards such as NIST SP 800-61 and ISO 27035, our approach is adapted to meet the unique needs of our SaaS platform and customer base.
Our incident handling procedures align with the MITRE ATT&CK® framework, ensuring accurate detection, classification, containment, and mitigation of threats.
We uphold precisely outlined roles, escalation procedures, and communication protocols. Incidents undergo investigation, with root cause analysis and lessons learned integrated into our process enhancements.For business continuity and disaster recovery (BC/DR), our systems are architected for resilience and security. The platform operates across multiple AWS availability zones with automated failover and encrypted backups.
We regularly test our recovery procedures to ensure not only service continuity but also that security controls are retained throughout any failover or restoration process.
We maintain transparency with our customers and partners by openly sharing how we protect data and manage risk.
Our Security & Trust page offers clear insights into our security principles, controls, and practices.At the same time, we are deliberate about protecting the confidentiality of sensitive implementation details and the intellectual property of both SaaS22 and our customers.
We strike a careful balance—ensuring stakeholders have the assurance they need without compromising security or proprietary information.
Privacy is a core principle at SaaS22. We adhere to all applicable international privacy standards, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regulations pertinent to our partners and operations.
Our platform is built with a strong emphasis on privacy principles: we minimize data collection, limit access strictly to individuals with a legitimate business need, as well as and implement pseudonymization as necessary. To support international data transfers, we implement legally recognized safeguards such as Standard Contractual Clauses (SCC).
SaaS22 also offers Data Processing Agreements (DPAs) and provides tools that help customers fulfill their own compliance obligations—such as responding to data subject access, deletion, or export requests.Our privacy practices are regularly reviewed to reflect evolving legal requirements and uphold the trust placed in us by our customers and partners.
All data is stored in secure cloud data centers located in US East (N. Virginia).
Yes. We use TLS 1.2/1.3 in transit and AES-256 encryption at rest.
Yes. Contact [security@saas22.com] to request our security documentation or schedule a review.
We are rolling out MFA support and will notify customers when available.
Security Inquiries: [security@saas22.com]